Get in touch

๐Ÿ‘‹ Talk to the MetaShield Pro Team

Report a scam, suggest a feature, request a new verified domain, or just say hi. Our crypto security engineers reply to every message.

Responses within 48 business hours ยท Average: 12 hours
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You found a new scam / phishing site?

Report it here โ€” our team will verify and add it to the next extension update's blacklist so thousands of users stay protected.

๐Ÿšจ Report Scam Immediately

๐Ÿ“ Send us a Message

Prefer forms? Use the contact form below โ€” it generates a pre-filled email for you.

Form submits directly via your email client. No tracking pixels.

๐Ÿ“ฌ Direct Contact Channels

Choose whichever is fastest for you.

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General Support

For installation help, how-to questions, or general info.

support@metashieldpro.app
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Privacy & Compliance

GDPR/CCPA access requests, privacy questions, data portability.

privacy@metashieldpro.app
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Scam Report Hotline

Fastest path โ€” new scam domains reviewed within hours.

scam-report@metashieldpro.app
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Security Vulnerability / Bug Bounty

Encrypted reports welcome โ€” PGP key available on request.

security@metashieldpro.app
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Partnerships & Press

Influencers, KOLs, media, Web3 brand collaborations.

press@metashieldpro.app

๐Ÿ’ก Quick Tips Before Contacting

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Extension keeps getting disabled?

Check Chrome โ†’ Extensions โ†’ Developer Mode ON, then reload. Ensure no conflicting security extensions are installed.

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Legitimate site flagged as scam?

Select "False Positive" in the form โ€” we will whitelist it globally and on your device with 1 click in the warning modal ("Whitelist this site").

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No reply yet?

Check your spam folder. Gmail users: search "in:spam metashield". Otherwise resend โ€” delivery filters sometimes eat Web3 related keywords.

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